Contact Us
Get in touch with our team for support, questions, or feedback
Technical Support
Having trouble downloading a video? Need help with the platform? Our technical team is here to assist you.
support@tikkyload.com
General Inquiries
Questions about our service, partnerships, or general feedback? We'd love to hear from you.
hello@tikkyload.com
Privacy & Legal
Concerns about privacy, terms of service, or legal matters? Contact our legal team directly.
legal@tikkyload.com
Bug Reports
Found a bug or experiencing issues? Help us improve by reporting problems you encounter.
bugs@tikkyload.com
Frequently Asked Questions
How long does processing take?
Most videos are processed and ready for download within 5-10 seconds. Larger or high-resolution videos may take slightly longer.
What video formats are supported?
We support all TikTok video formats and deliver downloads in high-quality MP4 format, compatible with all devices and players.
Is there a download limit?
Currently, there are no download limits. Our service is free to use for personal purposes with reasonable usage.
Can I download private videos?
No, we can only process publicly available TikTok videos. Private or restricted content cannot be downloaded through our service.
Do you store downloaded videos?
No, we do not store any downloaded videos on our servers. All files are automatically deleted after processing to protect your privacy.
Is TikkyLoad safe to use?
Yes, TikkyLoad is completely safe. We don't require registration, don't install software, and don't store personal data or downloaded content.
Response Times
Technical Support
24-48 hours
General Inquiries
1-3 business days
Legal Matters
3-5 business days
Business & Partnerships
Interested in partnerships, business opportunities, or API access? Let's discuss collaboration.
business@tikkyload.com
Response Times
Technical Support
Within 24 hours
General Inquiries
Within 48 hours
Business Matters
Within 72 hours